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September eighteen, 2014 at 4:38 pm I had been involved with an motorcycle accident and my motorcycle is in remaining repaired I'm ashamed at just how long it will take to obtain components for a motorcycle After i can auto set by now disgrace on you men for having so very long when she acquired her dollars you don’t seem to treatment and I find that pretty unhappy
November 23, 2015 at eight:thirteen pm Hello my name is Todd I bought a brand-new Harley Dyna Fat Bob 2014 the bike was sent to my household on November 1st the day soon after acquire, from that time I spotted there was flaws from the paint occupation on the gasoline tank, also the fuel gauge did not operate, also there were flaws while in the chrome to the exhaust. I had contacted A younger Girl from the identify of Gretchen if I recall the right way from she advised me she didn’t realize why I had been acquiring upset in regards to the fuel gauge I shouldn’t rely on that I should really listen to the mileage .century harley-davidson in Medina Ohio at that time she informed me she didn’t really feel it had been value offering me a guarantee around the pipes since it wasn’t that apparent then she encouraged me she doesn’t know why I had been getting upset regarding the gasoline gauge I shouldn’t depend upon which i need to take into consideration based upon my mileage to insult to personal injury she told me she’ll see what she can do it took me roughly 5-6 visits to century Harley to acquire them say they would manage it they ordered the gas tank and also the gauge it took around one particular year to get the gas tank in Once i went there to possess it put in While using the fuel gauge they suggest me just after sitting down there for nearly two several hours the tank which was shipped was destroyed in order that they purchased A different tank, in just three times they identified as me to tell me the tank was delivered the boy was taken back for the dealership they installed the gasoline tank and claimed they place a new fuel gauge on In addition, it nicely that’s where they acquired caught within their lie the fuel gauge was under no circumstances replaced or maybe mounted the bike was introduced back again to me I went To place gas in it thanking the tank was on vacant it took two stage 7 gallons of gasoline only and still was reading merely a hair about 50 percent a tank After i identified as them back really upset at the moment they instructed me there’s no explanation to get upset it wasn’t mechanical the bicycle even now ran now I felt pretty insulted when the person informed me this as they confident are having their payments regular monthly promptly as promised they notified me the opposite working day to tell me it would acquire seven to ten days to purchase the part.
Guess when the recall came out? three times before he obtained the bicycle. In order that they sold is a bike using an Energetic remember charged our warranty to fix it and a lot less than 6 months it’s undertaking a similar point. The cable that goes with the shifter to In the transmission also broke so we had that fastened at Terrific South too. Plus the back again split pedal sticking. Properly now we aren't purchasing this bike anymore as a result of challenges. The first issue could it be must have hardly ever been bought having a recall on it with out the trouble currently being preset ahead of the sale. We Allow the bike go back and when any one is considering buying a harley I'd beg uou jot to go yo Chattahoochee in columbus ga.
“ An entire insufficient issue or need to do the best point. Typical feeling? Courtesy? I’m certain if Matt or anyone prior to Matt experienced explained, Alright give him $seven-hundred and they might articulate The main reason for you or the person who really should approve it, there wouldn't have already been any problem. The resolution was simple and evident but Every person in consumer treatment skipped it or maybe genuinely did not treatment. So I provide it to you personally Mr Levatich. How would you're feeling in the event you had been me? What would you have got predicted? I might gladly make a trip to take a seat and converse face to face with both you and your shopper treatment crew because that’s how strongly I sense concerning this. The item was mis represented, The pieces counter was sick informed, Tech Aid was erroneous in its details costing myself and the dealership major time And that i did anything that I was asked to try and do by Harley, in excellent faith and what did I get in return? Insulted, additional charges and an try to bully me into accepting the insulting provide. I choose to thank you for your time and effort and assistance using this subject. Even though it may feel tiny and insignificant in the day by day scheme of matters within just your organization, it is neither to Those people of us who acquire and experience your solution. We work hard equally as you do. Time and expense are equally as important to us as They're to you personally. We do count on the same courtesy and regard that you choose to assume. You expect honesty and loyalty out of your workers. We be expecting honesty and loyalty from Harley. I obtained neither. I sit up for hearing from you and achieving a satisfactory resolution to my difficulty.
I think that the cylender head was damaged for the reason that I was overlooked for months prior to it absolutely was checked out. I received tired and talked to your common manager and was instructed In the end The difficulty he would spend 50 percent for one of the cylender heads. They Unique buy the parts and two weeks later on they connect with me and tell me that I have a bent valve Which I must buy these also. Now I’m here and not using a clue and waiting for the valves to return in. I come to feel I’m having to purchase a mistake manufactured in the service Division which i feel might have been prevented if they checked my bicycle The 1st time I asked them about this. I questioned more than at the time concerning the sound that only happened after the mods have been performed and was dismissed. Now they want me to pay in excess of 1100 dollars following two months of them offering me the operate about . I have been over client with them I attempted handling the matter with them and I hold receiving dismissed. Im shelling out three hundred pounds per month for a little something i dont have. Please Make contact with me about what will probably be finished involving this make a difference. I'm able to go into increased element over the telephone! I shouldn’t really need to buy this oversight. They are the mechanics not me. So why am I imagined to pay out? And also to best it off I just acquired a 2016 softail for my father two months after I took my bike for the store in June. Is that this the sort of company we will assume in the future?
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August sixteen, 2014 at 4:fifty nine am I used to be thinking if you might assist a OIF Veteran out? I promised myself when I obtained back from Iraq that I would have a Harley Davidson, that was Slice small I received wounded and sent home so The cash I had saved had for use on other issues. Another person I understood experienced a custom made screaming t. It was his dads bicycle and his dad gave it to his brother And so the male called his brother and requested him if he desired the bicycle he explained “NO” he didn’t want something from his dad Hence the guy reported that I might have it just make payments on it to whole 1200. I got the bicycle put again with each other and jogging received anything polished up and looking pleasant. Nicely the person’s brother determined he required it then it had be sitting down out for just a yr in addition to a fifty percent. It appeared true good anyhow he took it again gave me eighty$ and said he’d carry me more cash later on that’s been six months ago can’t locate him so I shed out.
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December 19, 2012 at 8:06 pm I had been a Harley proprietor for 20 years, moreover . Just for the history they have got a fantastic product, but their services sucks, both equally with customer support & the standard of the repair do the job. Oh Permit’s see I’m in Connecticut, the dealer in Stamford shut, the seller in Bridgeport closed & Branford now has the monopoly , to allow them to ripe you off with No Repercussions From Harley Headquathers .
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In this article I sit eager to ride my new bike nonetheless it’s not rideable ,even tho it’s a six thirty day period old bike!now I’m pissed and I folks at corporate just have your lunceons and direct jets on The purchasers dime, so I most effective do somthing about this problem or ten thousand folks will b
deductible) I used to be billed a further $250. The supplier said ESP wouldn’t authorize the extra labor & Main oil. I contacted ESP and was recommended they don’t law enforcement the supplier and I ought to talk to them. I explained to them I spoke for the dealer at length and they still refused to regulate the repair order. I did not ask for any more or costlier parts over what ESP initially permitted. To get our bike back, we had no selection but to pay for whatever they demanded! Now, for a few explanation, its as many as me to implement ESP’s policies.
I live 15km from the coast of blacksea). I designed two ironbutt this 12 months with my FLTRUSE. In addition to a massive european tour. such as the FaakerSee Assembly of Harley Davidson. I like my harley far too much. Normally the dealer cleans out my harley whilst on maintenance interval.